Morning Briefing

I arrived at the NexAir Home Services office, ready to start my day as a technician for this family-owned, veteran-owned business operating in the Tri-State area. Born and raised in West Virginia, the company takes pride in serving our communities with top-notch comfort solutions.

First Call: Heating System Maintenance

  • My first appointment was with a longtime customer who needed their annual heating system maintenance.
  • I carefully inspected and cleaned the unit, ensuring it was running efficiently and safely for the upcoming winter months.
  • The customer was grateful for our attention to detail and commitment to providing “Nex Level” service.

Lunch Break and Team Meeting

During our lunch break, we had a team meeting where we discussed:

  1. Upcoming promotions on new installations
  2. Customer feedback and ways to improve our service
  3. Training opportunities to stay up-to-date with the latest industry standards

Afternoon Calls

  • I responded to a call about a malfunctioning air conditioning unit, quickly diagnosing and resolving the issue.
  • The final appointment of the day was a consultation for a homeowner interested in upgrading their HVAC system to a more energy-efficient model.

Wrap-Up and Reflection

As I wrapped up my day, I felt a sense of accomplishment knowing that I had contributed to the comfort and well-being of our fellow West Virginians. Working for NexAir Home Services is not just a job; it’s a commitment to serving our community with expertise, integrity, and a passion for making homes more comfortable and energy-efficient.